Norman trained at Stevenson College Edinburgh between 1979 and 1982 under the watchful eye of Tom Scott.
In January 1983 Norman started work with Hans Music of Edinburgh and Glasgow eventually becoming Workshop Manager.
Hans Music were selling agents for Steinway & Sons, Bösendorfer, Schimmel, Hoffmann and Kawai among others.
In May 1989 Norman W Motion Piano Servicing & Consultancy was formed and has since grown to include a large private clientele, several major concert venues, orchestras and music societies.
Norman has maintained a strong bond with Steinway & Sons London- especially with Ulrich Gerhartz, Director for Concert & Artist Services- and is widely recognised as an expert in the tuning and maintenance of Steinway Pianos.
Norman prioritises his work with concert venues, orchestras, festivals and recordings, and specialises in servicing modern Grand pianos to maintain the quality of tone and level of action response expected of them.